Programmer/Analyst I

May 3, 2019
SJC Brooklyn
I.T. Services

The Programmer/Analyst I is part of the Enterprise Systems team who are responsible for the support of the administrative services, systems and applications that maintain the operational integrity of St. Joseph’s College technologies, including the Ellucian® Colleague ERP system, related third party products and custom applications. This individual would also be responsible for custom software development, day-to-day support and administration of the ERP software platform as well as other vital academic, administrative, and business information systems by maintaining / enhancing vendor-delivered and custom software. The Programmer/Analyst is specifically responsible for the design, development, testing, integration, deployment, and maintenance of complex software applications. Also, works closely with college administration to assess needs, evaluate options, and implement solutions to support daily operations and strategic initiatives of the college.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Respond to end-user support tickets related to applications created and supported by the Enterprise Systems Team. Ensure customer satisfaction throughout this process
  • Implement and/or customize vendor software
  • Investigate application issues, and identify and implement appropriate solutions
  • Work with administration and the Enterprise Systems Team to develop applications to fill business needs of the College as directed by the Strategic and Operational Plans
  • Create technical documentation describing program functions (document code), database structures, and integration with other applications
  • Designs, develops, and supports automated processes to support integration with 3rd party interfaces
  • Provide end-user documentation and work with Enterprise Systems Team, as necessary, to provide training to customers on use of software enhancements to maintain high efficiencies with business processes
  • Communicate technical information in a clear and concise manner with management and end users
  • Perform miscellaneous job-related duties as assigned

REQUIRED EDUCATION & EXPERIENCE:

  • Bachelor’s degree in Computer Science or a related field
  • Experience with software development and version control

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Must have strong interpersonal and communication skills, both oral and written, to serve a diverse constituency
  • Experience with programming languages
  • Create end-user documentation and train administrative staff where appropriate.
  • Knowledge and experience with Microsoft Office and a variety of Microsoft application development tools
  • Must achieve background check clearance

PREFERRED QUALIFICATIONS:

  • Experience with ERP systems in higher education
  • Knowledge of Object-oriented Programming Languages like Java, Python, and C#
  • Experience using Git version control
  • Knowledge of Microsoft SQL Server and Microsoft SharePoint


This job will be based on the Brooklyn campus and may require some travel between the campuses. Please email cover letter, salary requirements and resume to [email protected], Attention: Christopher Burke, Executive Director of Enterprise Systems.


St. Joseph's College is an Equal Opportunity Employer M/F/D/V/SO.